Scott Inness

Shipping & Returns

Delivery Information
Delivery can be made to the UK and Channel Islands, Europe and the Rest of the World by postal services. Delivery charges will be calculated depending on the value of your order - please refer to the Delivery Charges table below. You will be notified by email when your order has been despatched with an approximate delivery date. Please view our delivery options for full details. Whenever referred to working days exclude Saturday, Sunday and Bank Holidays. Any timescales are indicative only. Delivery charges may be viewed in full as part of your order process and will be levied automatically to your invoice as you click “Confirm Order”.

Delivery Charges on orders up to the value of:

UK		Europe		Rest of the World
up to £10	£2.95	up to £10	£4.95	up to £10	£6.95
up to £20	£3.95	up to £35	£9.95	up to £35	£14.95
up to £50	£4.95	Over £35	£14.95	Over £35	£19.95
Over £50	£8.95

Returns & Cancellations
Our return policy is simple. If your product is faulty and you return it to us in its original packaging with invoice within 15 days we will refund the full cost of the product. We will refund the cost of carriage if the return is a result of error on our behalf otherwise delivery charges will not be refunded. If you are not satisfied with your goods for whatever reason, you may cancel your order up to 7 days upon receipt of the goods. We will refund your payment within 30 days of receiving the goods returned to us in the original packaging and condition, as sold by us.

Contacting Scott Inness
Please select the best contact method for you from our postal, telephone or Email details. You can also use our on-line Enquiry Form for general and specific enquiries relating to an order.
Postal Address:
Woodbank Cottage
Kirk Brae
Shandon
Argyll & Bute
G84 8NP
Scotland

Telephone: 0775 329 5073
OR: 0751 540 1763
(all phone calls to Scott Inness must be made between GMT 0900 – 1700 hours, Monday – Friday)